Estave-si Document Upload: Format and Size Rules
Navigating the verification process is a crucial step for any online casino player. Completing it correctly ensures smooth withdrawals and a secure gaming experience. This guide provides a detailed, step-by-step walkthrough of the document upload procedure for Estave-si casino, covering everything from required file types to troubleshooting common errors.
Understanding the KYC Process at Estave-si
Know Your Customer (KYC) is a standard security measure used by financial institutions and licensed online casinos like Estave-si. Its purpose is to verify your identity and prevent fraud, money laundering, and underage gambling. You will typically be prompted to upload documents after creating your account and making your first deposit, or when you request a withdrawal. The process is usually completed within 24-48 hours, but it can take longer if the submitted documents are unclear or incorrect. Completing KYC is mandatory to claim any Estave-si bonus, including a no deposit offer, and to withdraw winnings.
Accepted Document Types and Specifications
Estave-si requires clear, high-quality copies of specific documents. Blurry, cropped, or expired documents will be rejected, delaying your verification. The following table outlines the primary documents needed and the specific rules for each.
| Document Type | Purpose | Accepted Formats | Max File Size |
|---|---|---|---|
| Proof of Identity (POI) | Verifies your name, date of birth, and photo. | JPG, PNG, PDF | 5 MB |
| Proof of Address (POA) | Confirms your residential address. | JPG, PNG, PDF | 5 MB |
| Proof of Payment Method | Verifies ownership of the card or e-wallet used. | PDF, PNG | 5 MB |
For Proof of Identity, a passport, national ID card, or driver’s license is acceptable. For Proof of Address, a utility bill (gas, electricity, water), bank statement, or official government letter issued within the last three months is required.
Step-by-Step Upload Guide
Follow these precise steps to ensure a successful document submission to Estave-si:
- Log into your Estave-si account and navigate to the ‘My Account’ or ‘Verification’ section.
- Select the type of document you wish to upload (e.g., Proof of Identity).
- Click the ‘Upload’ button and select the correct file from your computer or smartphone.
- Ensure the entire document is visible, all text is readable, and there is no glare.
- Submit the document and wait for a confirmation message. Repeat for each required document type.
- The verification team will review your submission. You will receive an email notification once the process is complete.
Common Upload Errors and Solutions
Players often encounter a few common issues during the upload process. Here’s how to resolve them:
- File Too Large: If your file exceeds 5 MB, use a free online tool to compress the image or PDF before uploading.
- Invalid Format: Double-check that your file is a JPG, PNG, or PDF. Convert the file if necessary.
- Blurry Image: Take a new photo in a well-lit area, ensuring the document is flat and the camera is steady.
- Document Expired or Not Accepted: Submit only valid, non-expired documents from the accepted list. A mobile phone bill is often not accepted as Proof of Address.
If you continue to experience problems, it’s best to contact Estave-si customer support directly for assistance.
Why Proper Verification Matters for Bonuses and Withdrawals
Failing the verification process can lock you out of the best features of the platform. You cannot withdraw funds until your account is fully verified. Furthermore, any Estave-si free spins or bonus credits you receive may be forfeited if you cannot complete KYC. This is a standard term and condition across the industry. Using a valid Estave-si promo code is only the first step; successful verification is what unlocks the real value. For the latest terms and to begin the process, always refer to the official source at estave-si.com.